Question 1

What areas do you service?

Accepted Answer

We mainly focus on West and Central Auckland suburbs. But will cover the whole of Auckland region for certain projects.

Question 2

How long does a bathroom renovation take?

Accepted Answer

We realise that it is a big inconvenience having people in your home and not having a functioning bathroom. Our bathroom renovations typically take 2-3 weeks.

Question 3

What services can you provide for our renovation?

Accepted Answer

We have a complete team of tradesmen to carry out every aspect of work involved in a bathroom renovation. Including a Builder, Plumber, Electrician, Gibstopper, Painter, Waterproofer, Tiler, Glazier, Certified Shower Installer, Underfloor heating installer, Colour consultant, Interior designer, Project manager, Shower glass coating technician, Shower dome installer.

Question 4

Are you able to give us a fixed price quote?

Accepted Answer

Yes, we provide fixed price quotes for all of our renovations. There is nothing worse than entering into a renovation project and getting a nasty surprise when the final invoice is received, due to getting an estimate quotation. Our quote summarises everything that is included in the project and extra charges are only for unforeseen work that cannot be viewed at the quotation stage or extra work that is added by the owners.

Question 5

Can I choose my own bathroom fittings and fixtures?

Accepted Answer

Absolutely, we will suggest bathroom fixtures at the quote stage so you know exactly what is needed, though you have the option to make changes to suit your taste and budget. We always suggest to clients to choose our suppliers for a number of reasons. We are confident of the quality, we can manage the logistics, can pass on trade prices and any troubleshooting during the renovations is easier since we have direct contact.

Question 6

Do you do partial renovations if I don’t want to renovate my entire bathroom?

Accepted Answer

We specialise on complete bathroom renovations and don’t usually take on partial renovations unless there is another complete bathroom getting renovated on site.

Question 7

Do you offer a warranty?

Accepted Answer

We offer a 5 year warranty on all workmanship carried out by our tradesmen. All the bathroom fixtures have their own warranties ranging from 5-20 years.

Question 8

What is your typical payment structure?

Accepted Answer

We will require a 50% deposit 6-8 weeks before your start date so we can order all your fixtures and the final 50% is paid once the job is fully completed, although we are flexible with payment structures.

Question 9

Do I need to be at home during the renovation?

Accepted Answer

No, and in fact some people prefer to arrange the renovation whilst they are away on holiday to minimize disruptions. Your home will always be treated with the upmost respect.

Question 10

Do I need a building consent?

Accepted Answer

Building consent is generally not required if you are replacing like for like in your bathroom renovation.

Question 11

What if I only have one bathroom?

Accepted Answer

Our team will ensure you have a working toilet at the end of each day. We can also organise a portable bathroom to be dropped off at your property.

Question 12

How can I heat my bathroom?

Accepted Answer

Underfloor heating is the preferred method, though a bathroom wall heater is another option.

FAQs

Frequently Asked Questions